Family Support Services

Brothers of Charity Services Galway recognises and acknowledges the need for short breaks, respite and family support services for the individuals with a learning disability and also their families.  The Family Support Service endeavors to provide these services.

In line with the wishes of families, family support services are delivered in a variety of ways which attempt to offer positive experiences for the individual.

The Family Support Services makes every effort to meet the assessed needs of families and aims to offer appropriate supports. Needs are assessed by the family social worker.  Family support services are provided in the family home, local community, or other community facilities.

The delivery of family support services is led by the individual and their family, in line with Personal Outcome Measures.  The Family Support Services are delivered by qualified, trained staff.

The Family Support Service is a flexible, quality service that is provided all year, seven days a week.

The Family Support Team is led by a Social Work Team Leader and consists of Social Workers, Social Care Workers, Family Support Workers, Care Assistants, Admin Support and Volunteers.

The Family Support Services includes:  In-Home Supports, Home Sharing, Contract Families, Shared Living, After School Groups, Holiday Projects, Drama groups, and Individualised Service Provision.

For more information on the process involved in becoming a Host Family, please click on the link below:

A copy of the ‘Good Practice Guidelines for the operation of Home Share Galway’ of which the main author, Cathy Byrne, is a Social Worker within the Family Support Team, can be viewed on request by contacting the Team Leader.

Please see below link for an application form for becoming a Host Family:

1) Host_Family_Application_Form

Access to the service is made by a referral.  Referrals may be made a Social Worker or link person for the individual/family.  The individual must have a diagnosis of a learning disability.  Admissions meetings take place monthly where applications are reviewed and a decision made on the appropriateness of the application and if a service can be offered.  The type and level of service offered is dependent on the level of need of the individual and the availability to meet that need.

Any complaint regarding any aspect of the service can be discussed in the first instance with the employee providing the service or the Manager of the service.  Formal complaints should be made in writing to the Director of Services.  Please follow link below for more information on our Complaints Policy.

Complaints Management Policy (2003-06 reviewed 2015) (1)

Research Projects‘Room for One More – Contract Families Pilot Scheme 07-09’ Tony Murphy (M.Sc. Mgmt.) A copy of this evaluation report can be viewed by request by contacting the Team Leader.

Please refer back to the website for further general information on the Brothers of Charity Galway Services.

Other useful links:


 Contact Details

Audrey Reilly – Team Leader,

Family Support Services,

Galway City & County,

Tel: 0761064382