Social Work Services

Social Work Services aim to promote independence and enhance the quality of life of children and adults who use services and their families. The role is diverse and responds to the many complex needs of the individual and their family.

The Social Work Department work closely with the other disciplines to provide a wide range of services to all services users both adults and children, in their homes, in the community, and in residential, respite and day services.

Social Workers are usually the first contact which families have with the service when they become aware that their child has a disability.  Individuals and families require on-going support at all stages of development. The social workers in Early Intervention teams provide support to children from birth to six years of age while social workers in the School Age Services provide a service to children and young people aged six to eighteen years of age.

Some Key Areas of Social Work Involvement with Children include:

  • Supporting families when an initial awareness of a disability is made.
  • Working with families to help them make decisions around their child’s needs.
  • Acting in a supporting role to families and schools when children attend school in their local communities.
  • Coordinating respite care, in home support and home sharing.

Some Key Areas of Social Work Involvement with Adults include:

  • Enabling people in residential services to lead fulfilling and challenging lives.
  • Linking with the appropriate support agencies in relation to safeguarding and welfare issues which may arise when necessary.
  • Helping ensure that service users are encouraged and enabled to express their views and exercise their rights through the advocacy programme.
  • Coordinating respite care, in home support and home sharing.
  • Coordinating community support programmes for many people who live lives of varying degrees of independence in the community.

Access to the Social Work Service is open to all people currently availing of the BOC Services Galway. Referrals are based on the needs of the person, the suitability of the service to meet those needs and the availability of services. An initial assessment of the person’s needs is carried out and services prioritised.

Any complaint regarding any aspect of the service can be discussed in the first instance with the employee providing the service or the Manager of the service.

Comments, compliments and/or complaints from individuals / family members receiving a service should follow the link below for information and forward any formal complaints, in writing, to the Director of the BOC Services Galway.

Complaints Management Policy (2003-06 reviewed 2015) (1)

Please refer back to the website for further general information on the Brothers of Charity Galway Services, including information on Advocacy and Human Rights.

 

Contact Details

Breda Golden – Head of Social Work,

Brothers of Charity Services Ireland – Galway Region,

Woodlands Centre,

Renmore,

Galway.

Tel: 091-721419

 

Michael Flood – Designated Person,

Brothers of Charity Services Ireland – Galway Region,

Woodlands Centre,

Renmore,

Galway.

Tel: 091-721490